Return Policy

Last Updated: 1/30/2026

We want you to be satisfied with your purchase. Please review our refund policy carefully.

1. Return Eligibility

To be eligible for a return:

• Item must be unused and in original condition
• Must be returned within 30 days of delivery
• Must include proof of purchase

We reserve the right to refuse damaged or worn items.

2. Non-Returnable Items

The following are non-refundable unless defective:

• Custom or personalized products
• Clearance items
• Digital products
• Limited-edition items

3. Return Process

To request a return:

1. Email us at returns@ceconceptstraining.com
2. Include order number and reason
3. Wait for approval
4. Ship item to provided address

Unauthorized returns may not be accepted.

4. Return Shipping

• Customers are responsible for return shipping
• Original shipping fees are non-refundable
• We are not responsible for lost return packages

We recommend tracked shipping.

5. Refund Processing

Once received and inspected:

• Approved refunds are processed within 5–10 business days
• Funds return to original payment method
• Processing time depends on your bank

6. Exchanges

We offer exchanges for defective or damaged items only.

Contact us within 7 days of delivery.

7. Damaged or Incorrect Items

If your item arrives damaged or incorrect:

Contact us within 48 hours with photos.

We will replace or refund at no cost.

8. Cancellations

Orders may be canceled within 24 hours of purchase if not shipped.

Custom orders cannot be canceled after production begins.

9. Contact for Returns

CE Concepts

Email: Returns@ceconceptstraining.com

Nevada, USA